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The Verge · AI· Jay Peters·· 4 小时前AI 评分40

Airbnb 正在开发 AI 旅行智能体,计划 2027 年上半年推出

Airbnb is working on an AI travel agent

AI 导读

Airbnb 计划在 2027 年上半年推出一款 AI 智能体,帮助用户规划和预订旅行。该智能体不采用传统聊天窗口,而是调用数百个旅行专用界面元素(地图、照片、对比、日历、行程)实时组合出围绕用户问题的界面。Airbnb 称 AI 是“有史以来发生在 Airbnb 身上最好的事”,并已改变其产品开发与运营方式。

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The travel company is planning an “AI-native” trip-planning experience that’s set to roll out next year.

The travel company is planning an “AI-native” trip-planning experience that’s set to roll out next year.

by Jay Peters

Nov 6, 2026, 12:06 AM UTC

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Image: Alex Castro / The Verge

Jay Peters

Jay Peters

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.

Airbnb plans to roll out an AI agent in the first half of 2027 that will help users plan and book travel, the company said in its Q3 2026 earnings shareholder letter released today.

“Today’s AI agents are good at simple, routine tasks, like making a restaurant reservation or scheduling an appointment,” Airbnb said. “But planning a trip on Airbnb is different.” The company argued that its experience matching hosts and guests, its current role in being part of reservations already, and a “new interface” built “specifically for travel” gives it an edge.

Here’s how Airbnb says that new interface will work:

We don’t think a traditional chatbot is the right way to plan a trip. We’re developing a custom-designed, AI-native experience that builds the interface around your question. Rather than a chat window, our agent draws on a library of hundreds of travel-specific interface elements—maps, photos, comparisons, calendars, itineraries—and composes them in real time to match what you’re looking for. Our agent will help guests explore options, make decisions with the people they’re traveling with, and take action directly in Airbnb.

Airbnb co-founder and CEO Brian Chesky has said before that the company plans to launch an agent in 2027, telling the Skift Global Forum that it would have an interface that’s “much richer than a chatbot.”

In its shareholder letter, Airbnb also said that AI is “the best thing to ever happen to Airbnb” and has changed how it develops products and operates.

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  • Jay Peters

来源:The Verge · AI · theverge.com